Evaluation licensing can still be used on a machine without an available connection to the Internet. The process to acquire an Evaluation License in this situation does require a few additional steps, however. These steps are described below.
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If you have not already done so, please complete Steps 1-5 in the Evaluation Licensing topic before proceeding with the steps below. |
- Begin the Manual Licensing Process:
The Manual Licensing Process may only be started once the Prizm Licensing Utility detects that a connection to the licensing services cannot be established. The connection is attempted when the Request Evaluation button is clicked on the main Evaluation screen.
The screen below is what you will see if the machine on which you are evaluating Prizm Content Connect does not have an Internet connection.
Click the Retry button if you are aware of an Internet connection issue that has been resolved. Otherwise, click the License Manually button to begin the Manual Licensing Process:
- Access the Evaluation Licensing Website:
Next, you will need to go to the Evaluation Licensing website to obtain your Evaluation license. The URL to this website is provided by the Prizm Licensing Utility. It is important that the entire URL is used. You have two options for getting this URL:
- License on this system via Web - Choosing this option will open the default web browser on your machine and navigate directly to the Evaluation Licensing website. This option is recommended if, for example, your organization allows access to the public Internet only within the web browser through the use of proxy servers.
- License on another system - Choosing this option will create an Internet Shortcut file (.URL). This is a simple text file that contains the full URL to the Evaluation Licensing website. In Windows environments, these files can be double-clicked to open the default web browser and navigate directly to the Evaluation Licensing website. If this action does not work in your environment, simply open the file in a text editor, copy the URL, and paste it into the address bar of your web browser. This option is recommended if the evaluation device does not have any connection to the Internet.
- License on this system via Web - Choosing this option will open the default web browser on your machine and navigate directly to the Evaluation Licensing website. This option is recommended if, for example, your organization allows access to the public Internet only within the web browser through the use of proxy servers.
- Verify Your E-mail Address and Continue:
Once at the Evaluation Licensing website, the e-mail address you entered into the Prizm Licensing Utility will already be pre-populated. If you notice an error in your e-mail address, you can correct it at this time by clicking the Edit link.
Click the Continue button to obtain your Evaluation License:
- Transfer the License to the Prizm Licensing Utility:
If your Evaluation license was acquired successfully, you should see the message below. Otherwise, please see the Evaluation Licensing Troubleshooting topic for more information on these potential problems.
The string of alpha-numeric characters shown in the lower box is your Evaluation license. This information must be transferred back to the Prizm Licensing Utility running on your evaluation machine.
If you selected the option to License on this system via Web in step 3, you can simply copy the license information to your clipboard to transfer it to the Prizm Licensing Utility.
If you are accessing the Evaluation Licensing website from another machine, it is recommended to download the license information to a file, and transfer the file to the evaluation machine:
- Enter the License into the Prizm Licensing Utility:
Once back to the Prizm Licensing Utility running on your evaluation machine, you can paste the license information into the awaiting text area.
If the Prizm Licensing Utility was closed after you left it to go to the Evaluation Licensing site, you can restart the application and perform all the previous steps again to return to this screen in the Prizm Licensing Utility. You do not need to repeat the steps on the Evaluation Licensing website.
Enter the license information and click the Apply License to apply the Evaluation License on the current machine:
